Octopus energy smart meter installation - In line with the government&39;s challenge of energy reduction, .

 
Unless there is a good reason not to, suppliers must install a smart meter if they are replacing a meter; installing a meter for the first time, such as in a new property. . Octopus energy smart meter installation

&183; Octopus does though have an excellent smart meter team. ; In-home display - So you can keep track of how much energy you use. Smart meter, energy supply tariff and Electric Universe excluded in Northern Ireland. The Issue with smart meters NO one is talking about and although a few issues with smart meters is known like signal issues, and differences . We&39;re looking for smart meter engineers with a proven track record of safety and customer excellence. Fit bonus 15 per meter after 6 meters. I have no smart meter equipment and they&39;ve never done it before. All energy suppliers are installing them as a part of an upgrade to the UK's energy system. Based on 1 salaries posted anonymously by Octopus Energy Smart Meter . - Keep track of your account balance. That rose to 2,000 by April this year, and Ofgem announced it will go up to 3,549 from October. Opportunities to upskill to EV and heat pumps. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. Jul 20, 2021 Second generation models of smart meter, known as SMETS2 will allow you access to all these services. The installation process of a smart meter could be a way to detect potential electrical or gas safety issues at home. - Pay by card and manage your recurring payments. I the called the install company in the email AES, and they said unlikely. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. A neighbour suggested Octopus Energy so I got in contact. Solving smart meter issues at Octopus Energy As someone whose job is to fix things when they go wrong, I wanted to talk about what happens under the hood - the issues that can occasionally crop up, and what we can do to help fix them. February 2, 2023 1222 pm (Updated February 3, 2023 247 pm) All of the UKs biggest energy companies have stopped the forced installation of prepayment meters after the industry has faced. 9 Nov 2021. On call and Saturday working available and optional. I am a landlord and need to arrange for an all electric flat to have an Economy 7 account and install a night storage heater. SMART METERS AND ECONOMY SEVEN. Share options in Octopus Energy. Aug 30, 2019. Configuration The second stage in the "Holy Trinity" is Configuration, which is made up of 17 service requests. If I remember correctly my system is over 3. Basically with our old supplier we were paying around 2. Smart Energy International spoke with Cory Estlund, Manager of Grid Solutions and AMI Operations for PacifiCorp about their smart meter rollout, meter temperature monitoring and plans for the future. I live in Richmond, SW London, and Im starting the process of switching to an EV car so want a Smart Meter to access best rates and more easily monitor usage. Advantages of smart meters. RF RPMN92 -. Basic salary 32,500. Three months later, after endless emails and phone calls, even though it promised it would fit one it then said it could not. While we&x27;re waiting for your meter to connect, you might receive an email asking for a meter reading. Advanced Search Cancel. 18 . Solving smart meter issues at Octopus Energy As someone whose job is to fix things when they go wrong, I wanted to talk about what happens under the hood - the issues that can occasionally crop up, and what we can do to help fix them. I would email the Octopus Smart Meter team smartoctopus. Aug 30, 2019. The Northwest Electricity Board spent several hours at my address getting my Electric Meter ready with the removal of the Asbestos on 20-08-2022. The inch, foot and yard are U. Energy companies have been asked to take &x27;all reasonable steps&x27; to install smart meters in every home. Opportunities to upskill to EV and heat pumps. A meter installers&x27; setup requires a bigger van with a longer range than the current electric vans on the market (plus, we needed to assemble this super team as fast as possible, and the high demand for electric vans meant our first few had to be non-green in the interim). For some reason they decided to replace both meters with new ones on 8th June. You can therefore switch to Octopus Go on an interim tariff. Octopus Energy 4. A great feature of the app is the meter reader scanner that can capture meter readings without having to manually enter the numbers. Your FIT payments will be made up of two parts; a generation payment (for every kWh generated) and an export payment (for every kWh exported, in your current case deemed to be 50 of what you generate). Youll be representing our brands in our customers homes; in many cases, the first face-to-face contact a customer has with Octopus Energy - so our expectations are high. Home Assistant Energy Dashboard doesn&39;t have a documented way of adding historic data. Whether it&39;s Agile Octopus or Octopus Go, these Smart Tariffs from. A meter installers&x27; setup requires a bigger van with a longer range than the current electric vans on the market (plus, we needed to assemble this super team as fast as possible, and the high demand for electric vans meant our first few had to be non-green in the interim). The cheapest new customer 12 months fixed rate for electricity with Octopus Energy is currently 70. Jump to Latest Follow 1 - 9 of 9 Posts. A smart energy meter, used to monitor gas and electricity use. Octopus Energy data is only provided up to the previous day and doesn&39;t provide live data (without their beta Octopus Home Mini). Octopus Energy - Smart Meter Engineer Smart Meter Engineer South East UK Octopus Energy Services. Smart Meter Installation Morning All, i&39;m not sure if this is the best place for this but Whilst submitting my meter readings this month i noticed that for the last 10 days every 5 days British Gas have been receiving smart readings. 5p per kWh and a daily standing charge of 47. You&39;ll be fitting meters; showing customers how their meter and in-home display works; how it can help them save energy and answering any questions about . The Electric Meter is in my lounge. 30 per day for electric, on the same unit price with octopus and the display hasn&x27;t gone above 1 per day. I live in Richmond, SW London, and Im starting the process of switching to an EV car so want a Smart Meter to access best rates and more easily monitor usage. If you are an Octopus Energy customer with a smart meter installed in your home, there are also a few specialised tariffs on offer Octopus Go gives. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and. I have an email from Octopus Energy last week, no smart meter installations for the foreseeable future due to COVID-19. get a smart meter or smart prepayment meter installed, set a pass phrase for Octopus Energy representatives to use or get help reading statements. If it hasn&39;t already, your energy supplier will contact you. Your FIT payments will be made up of two parts; a generation payment (for every kWh generated) and an export payment (for every kWh exported, in your current case deemed to be 50 of what you generate). If you switch to either their Octopus Agile or Octopus Go tariffs, you can have a smart meter installed. 50 for using share. Most of the panels are on a directly south-facing roof, with the rest on a west-facing roof. Automatically send us regular meter readings, so you can rest easy knowing you&x27;ll only pay for the energy you use. Based on the reports of people here, how long it takes depends on where you live and how much you hassle Octopus. My daughter had her smart meters fitted by Octopus within a month of switching other people have been waiting for months. OctopusEnergy OctopusTracker EverythingHomeOctopus Energy&x27;s tracker tariff allows you to benefit from an overall cheaper energy tariff compared to most fi. Youll be just as happy talking to the customer and getting to. 3) Octopus Go is one of the Octopus beta smart tariffs, specifically designed to help electric vehicle drivers charge up on greener, cheaper power overnight. Ovo Energy had already stopped seeking warrants for forceful instalments in November of last year, and Octopus Energy stated that it is not currently installing prepayment meters, and rarely has done. Share options in Octopus Energy. First time using this so posted without content. 8 February at 639PM edited 8 February at 639PM. LATEST UPDATE Ofgem have decided to initiate an SOLR(Supplier of last resort) for UK Energy Incubator Hub Limited on the 9th of July 2022. Ceased trading, customers transitioned to Octopus Energy. listing literary device meaning. Octopus Energy has chosen Horizon Energy Infrastructure as its sole. 04p per kWh from 35. All energy suppliers are installing them as a part of an upgrade to the UK's energy system. I want to know. Once upskilled (35,500 inside the M25) 2,500 yearly bonus. 18 . Does octopus Energy insist on smart meters No, you don't have to have a smart meter installed. All Octopus Energy tariffs for households can be taken out as dual fuel or electricity-only plans, but gas-only tariffs are not available. energystorm-camel-996 If you like the content use the Octopus code. However, Octopus Energy isn&x27;t compatible with most sMETs1 meters. Solving smart meter issues at Octopus Energy As someone whose job is to fix things when they go wrong, I wanted to talk about what happens under the hood - the issues that can occasionally crop up, and what we can do to help fix them. Smart metering is known to bring immediate benefits to consumers in the form of tracking energy usage, receiving more accurate readings and making savings. The tariff is fixed for 12 months. To take advantage of this, you need a smart meter. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. Most of the panels are on a directly south-facing roof, with the rest on a west-facing roof. Octopus Go customers get super-cheap electricity for 4 hours every night for 5pkWh between 1230am and 430am, so they can charge up their EV for a tenth of the price of a traditional car, keeping charging costs as low as. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. 76p per kWh with a daily standing charge of 47. If there is an issue with a database this would normally prevent you from switching. This page will also provide you with the electricity meter&39;s MPAN and Serial numbers, and the gas meter&39;s MPRN and Serial numbers, which need to be replaced above. Well I have had several emails from fulcrum. Installed today 23rd, up and running by 1130. Once upskilled (35,500 inside the M25) 2,500 yearly bonus. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and 5. Octopus Smart Meter Installation - Starting Post-Lockdown. Once upskilled (35,500 inside the M25) 2,500 yearly bonus. Youll be just as happy talking to the customer and getting to. If you are a customer of other electricity companies and tariffs, such as Co-op Energy, London Power, and M&S Energy, you&x27;ll not be able to access Octopus Go. Jul 09, 2022 Since 2019 Octopus Energy customers have generated over 7352985 kWh of solar electricity. 25 per week lunch allowance. 5 kw and I know that I roughly &163;350-400 a year paid in FIT payments. It comes after The Times found debt agents for British Gas had broken into. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. On the Octopus Smart Export Guarantee (SEG) tariff, customers get paid for any electricity they export to the grid (via home solar generation, smart batteries, wind turbines, biogas, biomass, CCGT, CHP, crop. Sure - Cobham, Surrey. 25 per week lunch allowance. They are obliged to install a meter so they can accurately record how . You can use the smart meter to display the recent history of your usage by cost, kwh and CO2 emissions (by hour, day, week, month), so yes you can see roughly what energy you&x27;re using during the 5p tariff and how much it&x27;s actually costing. A great feature of the app is the meter reader scanner that can capture meter readings without having to manually enter the numbers. On call and Saturday working available and optional. Basic salary 32,500. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. I live in Richmond, SW London, and Im starting the process of switching to an EV car so want a Smart Meter to access best rates and more easily monitor usage. If this sounds like you then we&39;d love to hear from you. Help and support. First time using this so posted without content. This entails that your meter points have been or are about to be transfered to Octopus Energy Limited. I did this early as I needed a Smart Meter installed as you require this to go on this tariff, so I thought I would go over early so that . Energy companies have been asked to take &x27;all reasonable steps&x27; to install smart meters in every home. There are two types of smart meters currently being offered. To take advantage of that and use the Octopus Agile tariff requires a smart meter to be installed. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and. They may not necessarily know leadtimes as it may depend on other company fitting smart meters. Spreading the demand makes it greener but the smart meters, which Octopus aren&x27;t fully in control of, are holding them back a little. We&39;re looking for smart meter engineers with a proven track record of safety and customer excellence. 19 . I live in Richmond, SW London, and Im starting the process of switching to an EV car so want a Smart Meter to access best rates and more easily monitor usage. On call and Saturday working available and optional. Energy companies have been asked by the industry regulator Ofgem to suspend the forced installation of prepayment meters. W Yorks. This page will help you to understand the installation process, how suppliers are taking health and safety into consideration for installations and how to avoid problems. Do I have to have a smart meter Unless there is a good reason not to, suppliers must install a smart meter if they are replacing a meter; installing a meter for the first time, such as in a new. nutella sex video; who defeated the mongol. So last Sept we got switched to Octopus energy as our old supplier. From posts elsewhere it&39;s clear that different makesmodels are being supplied and fitted in different areas of the country. If you are an Octopus Energy customer with a smart meter installed in your home, there are also a few specialised tariffs on offer Octopus Go gives. Octopus Energy has a programme designed to help clients lease an electric car. . Households of collapsed suppliers. Install 28th Nov 15, 3. Your energy provider will do this at no cost to you. Octopus Energy data is only provided up to the previous day and doesn&39;t provide live data (without their beta Octopus Home Mini). If it hasn&39;t already, your energy supplier will contact you. 1 Octopus Energy OctopusEnergy Replying to lozgem Hey Lauren, we bring an in-home display (the small energy monitor) when we install smart meters, but if your previous supplier didnt or dont have it anymore, pop us a DM with your details and Ill see what we can do to help Send a private message 745 PM Feb 8, 2023 66 Views 1 Like. 25 per week lunch allowance. Greg, the CEO of Octopus Energy says this should be resolved towards the end of March so I am hoping that I can get my smart meter in place before July when I can switch to my new tariff. by Business unit. Read 93,081-93,100 Reviews out of 97,212. Average bill values are. February 2, 2023 1222 pm (Updated February 3, 2023 247 pm) All of the UKs biggest energy companies have stopped the forced installation of prepayment meters after the industry has faced. Smart meter FAQ&x27;s 1. Octopus Electric Vehicles is helping make clean transport cheaper and easier, and Octopus Energy Services is bringing smart products to. Aug 20, 2022 We have a smart meter and Im already down to 80p a day for electricity. Our current meter doesnt do net metering so were paying for import on one phase when exporting on another. - Get help with your account. An Octopus Energy smart meter can be installed free of charge but at the moment there is a delay in installing the smart meters. Aug 20, 2022 We have a smart meter and Im already down to 80p a day for electricity. MPAN or MPRN - the unique reference number used to identify the electricity or gas meter, respectively. February 2, 2023 1222 pm (Updated February 3, 2023 247 pm) All of the UKs biggest energy companies have stopped the forced installation of prepayment meters after the industry has faced. As part of the government&x27;s smart meter rollout scheme, Octopus Energy is trying to install the latest generation of smart meters - SMETS2 - in as many customer homes as possible. If you need to upgrade your smart meter, your energy provider will get in touch with you and will either install a new meter or upgrade your smart meter remotely. It only tracks live data. LATEST UPDATE Ofgem have decided to initiate an SOLR(Supplier of last resort) for UK Energy Incubator Hub Limited on the 9th of July 2022. Therefore we are connecting you with British Gas who will be responsible for taking your request forward. Home Assistant Energy Dashboard doesn&39;t have a documented way of adding historic data. If I remember correctly my system is over 3. The DCC looks after the network and communications hubs, and individual meter manufacturers design; build and certify their meters. Basic salary 32,500. Due to previous company going bust, Im now with octopus. You can therefore switch to Octopus Go on an interim tariff. 25 per week lunch allowance. Why does Octopus energy provide smart metres when the home display does not work with smart meters Over 2 years and still problems 1 yr Report. Our current meter doesnt do net metering so were paying for import on one phase when exporting on another. Whether it&39;s Agile Octopus or Octopus Go, these Smart Tariffs from. energystorm-camel-996 If you like the content use the Octopus code. The cheapest new customer 12 months fixed rate for electricity with Octopus Energy is currently 70. All energy suppliers are installing them as a part of an upgrade to the UK's energy system. It comes after The Times found debt agents for British Gas had broken into. 50 for using share. 18 . 7 . Fit bonus 15 per meter after 6 meters. In addition, we install credit smart meters and smart Pay As You Go meters. Figure 3. I would email the Octopus Smart Meter team smartoctopus. A smart meter can help us to identify situations where we&39;re using a lot of energy and might want to make changes to this. Octopus like most other suppliers are offering free installing SMETS2 meters to their customers as quickly as possible, because SMETS1 installations after March 15th 2019 won&39;t co. The Octopus subcontracted installation engineer fitted a EDMI ES-10B SMETS2 Smart Electricity Meter and a EDMI GS-60B SMETS2 Smart Gas Meter together with a Chameleon IHD7-PPMID In Home Display. This way you could. My issue was dealt with quickly and efficiently. A smart meter is a newer type of electricity or gas meter. You can submit a meter reading online, whether or not you have an online account. My Smart Meter was fitted, and the gentleman had to install some new pipe work on my Gas Meter which is in my garage. On call and Saturday working available and optional. Robinson&39;s energy supplier Octopus . Octopus Energy Ltd is a company registered in England and Wales. Opportunities to upskill to EV and heat pumps. The tariff is a 100 renewable energy tariff. 11 inches, or approximately 9. on, shell and octopus have been unable. You can therefore switch to Octopus Go on an interim tariff. It can take ages for the DCC to start releasing metering data. Open any external windows and doors in the area where your smart meter (s) is being installed. A great feature of the app is the meter reader scanner that can capture meter readings without having to manually enter the numbers. www ga lotterycom, dophin porn

February 2, 2023 1222 pm (Updated February 3, 2023 247 pm) All of the UKs biggest energy companies have stopped the forced installation of prepayment meters after the industry has faced. . Octopus energy smart meter installation

There have been instances of Octopus giving refunds to people who have had delays in smart meter installations and who are specifically waiting to transfer onto a Go or Agile EV orientated contract (once you make the transfer). . Octopus energy smart meter installation carros en venta en houston

Once upskilled (35,500 inside the M25) 2,500 yearly bonus. Octopus Energy - Technical Review Coordinator Technical Review Coordinator United Kingdom, Remote Octopus Energy Services Low Carbon Heating Full-time Remote Submit your application LinkedIn profile Loading We&39;ll share your profile. Slightly galling as the current heating system allows for control to use only when needed and the tenants use only about 67 of energy that the calculations with a night storage heater. Octopus had problems connecting with the gas meter but the electric was fine for both import and export. A meter is approximately 39. Customers of british gas, edf, e. Registered office UK. 13,790 Posts. SMS the meter installation partner of Octopus Energy and various other UK energy suppliers worked with ACLARA, FLONIDAN and the Data . Fit bonus 15 per meter after 6 meters. Registered number 09263424. Obtain your API key from the Octopus Energy website, by signing into your account, then click &39;Menu&39; -> &39;My Account&39; -> &39;Personal Details&39; -> &39;API Access&39;. Octopus Energy Octopus 24m Fixed June 2021 v1. Log In My Account pa. A smart meter installation combines different devices. Figure 2. Configuration options. You can switch to Octopus energy to book your installation of your new smart meter Octopus energy are now rolling out a nationwide smart meter installation free of charge, so customers can reap the benefits of the range of tariffs such as the Agile, Go and Outgoing. I the called the install company in the email AES, and they said unlikely. 5p per kWh and a daily standing charge of 47. uk to enquire about getting your Powervault system installed. Figure 2. Smart meters are the next generation of metering technology. An Octopus Energy smart meter can be installed free of charge but at the moment there is a delay in installing the smart meters. It comes after The Times found debt agents for British Gas had broken. Overall, your meter installation can take a couple of hours, it usually takes less time than that, but we advise you to allow four hours in case of any complications. The meters fitted by Scottish Power are first generation smart meters called a SMETS1 meter. Our smart tariffs require a smart meter so we have a high number of customers keen to get one. modeller Registered Joined Nov 9, 2015 308 Posts 2 Jan 29, 2020. Unless there is a good reason not to, suppliers must install a smart meter if they are replacing a meter; installing a meter for the first time, such as in a new. If you're interested in that programme, you can reach out to them on 02028 703 892. Just asking if anyone knows if its true that meters need to. Unlock a world of smart tariffs where you could get electricity for less. Octopus Energy said its use of prepayment meters to control debt is vanishingly rare and it has only installed 31 under warrant in its history, which it says is far less than what other. If I remember correctly my system is over 3. February 2, 2023 1222 pm (Updated February 3, 2023 247 pm) All of the UKs biggest energy companies have stopped the forced installation of prepayment meters after the industry has faced. If it hasn&39;t already, your energy supplier will contact you. On call and Saturday working available and optional. 222 Posts. However lets see what the leadtime is on the Installation of a smart meter first Looking forward to hearing. Energy giant, Octopus, is offering some of its customers a 50 credit on. Buy new smart in home display. 37 inches long, the equivalent of 3. They are obliged to install a meter so they can accurately record how . If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and. Jul 14, 2015 All electricity companies with more than 250,000 companies had to pay the feed-in tariff. Youll be just as happy talking to the customer and getting to. IHD3 is also available with integrated Consumer Access Device. In line with the government&39;s challenge of energy reduction, . Customers who optimise Powervault with AgileOctopus generally save between 270 to 580 a year compared to an average UK households energy bill. IHD6 CAD PPMID - installed from August 2019 onwards Chameleon IHDs include the standing charge for gas, but not electricity Since some of the Chameleon IHD guides were printed and made available for download, our smart gas meters have been updated. Octopus energy. You dont, however, need a smart meter to. Your energy provider will do this at no cost to you. Dec 15, 2022 There could be a number of things that&39;s causing this aza23 , like the IHD being too far from the new gas meter, or the gas meter not linked up with us yet. This page will also provide you with the electricity meter&39;s MPAN and Serial numbers, and the gas meter&39;s MPRN and Serial numbers, which need to be replaced above. You can also monitor your energy consumption through your. Three months later, after endless emails and phone calls, even though it promised it would fit one it then said it could not. They may not necessarily know leadtimes as it may depend on other company fitting smart meters. A pensioner whose smart meter was switched to pre-pay mode after she slipped into debt while in hospital believes there should be a permanent ban on energy companies forcing customers onto. If the IHD, if provided, is found to be faulty within 12 months of Installation, the IHD is either repaired or replaced17; and 5. what is the most serious sign of hepatic encephalopathy. Share options in Octopus Energy. They are obliged to install a meter so they can accurately record how . Currently, Octopus Energy is the supplier for Energy Local Club members. Here&x27;s what I see when looking at a successful installation. When non essential house visits were cancelled (meaning I can't have a smart meter installed) they suggested I move on to the tracker tariff for the time being. Our experts will install the charging equipment to fit your needs. 5 kw and I know that I roughly 350-400 a year paid in FIT payments. It comes after The Times found debt agents for British Gas had broken into. Introducing Octopus Tracker Britain&39;s fairest energy tariff Octopus Tracker is Britains first tariff to truly follow the wholesale price of energy, with prices updated daily based on market rates octopus. Smart meters come with a handy in-home display called an IHD. To put the Go tarrif in monetary terms, a full charge (if undertaken over a few nights, staying within the 4 hour window) costs about &163;4. Delivering Smart Metering across the UK. First time using this so posted without content. Apr 13, 2022 &183; For the past few weeks British Gas have been accused of overcharging and providing a "dysfunctional" app that is causing multiple problems amongst. Octopus like most other suppliers are offering free installing SMETS2 meters to their customers as quickly as possible, because SMETS1 installations after March 15th 2019 won&39;t co. The Octopus Agile tariff is a first of its kind in the UK both making use of new smart meter technology and being available nation wide. Octopus Energy Ltd is a company registered in England and Wales. Energy companies have been asked by the industry regulator Ofgem to suspend the forced installation of prepayment meters. This video is about my experience with Octopus why I chose them as my supplier; taking advantage of the rates; installing smart electric. My daughter had her smart meters fitted by Octopus within a month of switching other people have been waiting for months. 280 45. Getting a smart meter fitted varies by supplier and by region. If there is an issue with a database this would normally prevent you from switching. - Keep track of your account balance. A smart meter is a newer type of electricity or gas meter. Greg, the. The Customer is informed about their rights in relation to components of the Smart Metering System that are identified to be faulty. Configuration options. It comes after The Times found debt agents for British Gas had broken. When using the Octopus App for the first time or update from earlier version. Fingers crossed in the next week or so will be able to switch on to the Go tariff. rowan county death notices. I was not expecting installation to happen so quickly. ) Octopus Go is 40. Yes According to Smart Energy GB, a national campaign that is supporting smart meter installation, the problem of smart meter not supporting other suppliers is a. 70 tops on Octopus at 5p per kWh. Once upskilled (35,500 inside the M25) 2,500 yearly bonus. 04p per kWh with a discount period of 7. 3kW, (11x300LG), SolarEdge, SW. From 2022 energy suppliers are targeted by UK government to install a specific amount of smart meters each year. For existing Octopus Energy customers completing the form above, you will remain on your existing tariff until Powerwall installation completes. - Get help with your account. It comes after The Times found debt agents for British Gas had broken into. Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. . martini bows